About Guardian Angel

Image by Davids Kokainis
Image by Nicole Geri
Image by Artem Beliaikin

Guardian Angel is a motorcycle emergency support system with anti-theft and tracking capabilities, designed specifically for riders and owners of motorcycles.  It is based on existing, tried and tested technology that has been used for the past eighteen years in South Africa to protect, track and support vehicles, individuals and property.  

By combining the experience and proven track-record of technology together with a small, yet effective tracking device, Guardian Angel provides a seamless package to bikers.  The 'heart' of the system is the tracking system which has been developed locally and is based on the latest GSM cellphone systems. This system - a small and easily hidden transmitter, is attached to the motorcycle, and immediately after activation by the installer, it connects to the 24/7 control room and your cover starts.  Installation is simple and can be done either at home or by your usual bike technician.

In the event of an accident, the telemetry in the tracking unit immediately recognises a 'biker down' situation, and the control room receives the signal.  They then activate the emergency protocol by first phoning you to see whether this is an accident or just an accidental fall-over.  If you don't respond, the emergency facilities closest to your location are dispatched without you having to do anything.  An important feature of this app is that the control centre can remotely activate your phone to hear what is happening and record or talk to you through the speaker facility, allowing you to communicate even when you cant reach your phone.

Guardian Angel ensures that you receive the best medical attention by dispatching a private ambulance to transfer you to the nearest private hospital or medical facility. Your medical aid is notified and all pre-authorisations are obtained and given to the facility before you even arrive, saving valuable time.  Those without medical aid have an optional benefit of One Hundred Thousand ZAR accident emergency cover.  Your bike is also taken care of through your roadside assist plan or our optional benefit, ensuring that it is transported to a safe location while you make arrangements to get it home.

Your bike is protected by a 'vibration mode' that lets you know your bike has been disturbed, or the GeoFence Alert that warns when your bike is moved.  You immediately get a notification through the app on your phone, allowing you to verify the alert and to either cancel or escalate for action.  What makes Guardian Angel different from other systems is the automatic GeoFence system that protects your bike anywhere away from your home.  So wherever you stop or overnight, it creates a Geofence around the bike, allowing you to enjoy yourself without worrying about the bike.

Unique to the Guardian Angel system is the extended emergency service that takes care of any off-bike emergencies such as robbery, assault, medical emergencies or theft involving you or your family.  By simply activating the emergency facility on your phone, our control team take-over and alert the necessary police, neighbourhood watch or emergency teams closest to you while all the time, listening in to gather evidence for later prosecution. Our accident insurance partner offers a wide range of optional plans to suit your needs, so take advantage of the rates guaranteed by Guardian Angel.

Accidental emergency cover is provided by Loyalty Life Management Services (Pty) Ltd, an authorised Financial   Services Provider (FSP-46160). Underwritten by GENRIC Insurance Company Limited., a registered Short-term insurer and Authorised Financial Services Provider (FSP-43628)